TCG ListingTCG LISTING

AML & Fraud Prevention Policy

Last updated: 21 June 2026

1. Purpose

TCG Listing is committed to maintaining a safe and trustworthy marketplace.

This Policy explains measures used to prevent fraud, financial crime, abuse of payment systems and other unlawful activity.

2. Marketplace monitoring

TCG Listing may monitor activity to identify:

  • fraudulent transactions;
  • suspicious account behaviour;
  • account takeovers;
  • counterfeit product activity;
  • payment abuse;
  • marketplace manipulation;
  • money laundering indicators.

3. Verification requirements

To protect users and the Platform, TCG Listing may require verification of:

  • identity;
  • address;
  • business information;
  • payment information;
  • seller information.

Verification may be performed directly by Stripe or through additional checks requested by TCG Listing.

4. Suspicious activity

Examples of suspicious activity may include:

  • multiple linked accounts;
  • unusual transaction patterns;
  • repeated chargebacks;
  • large volumes of high-risk transactions;
  • false identity information;
  • attempts to circumvent platform fees;
  • attempts to manipulate disputes.

5. Payment reviews

TCG Listing may review transactions where fraud concerns arise. Reviews may involve:

  • account activity;
  • transaction history;
  • identity information;
  • communications;
  • delivery evidence.

6. Payout holds

TCG Listing may instruct Stripe to delay or restrict payouts where:

  • fraud is suspected;
  • verification is incomplete;
  • a dispute is ongoing;
  • counterfeit activity is reported;
  • legal obligations require review.

Payout restrictions may remain in place until investigations are completed.

7. Chargebacks

Where chargebacks occur, TCG Listing may:

  • review account activity;
  • request supporting evidence;
  • restrict accounts;
  • delay payouts;
  • cooperate with Stripe investigations.

Repeated chargebacks may result in account restrictions or termination.

8. Counterfeit prevention

TCG Listing actively discourages counterfeit products. Measures may include:

  • listing reviews;
  • user reports;
  • account monitoring;
  • transaction analysis;
  • verification procedures.

However, TCG Listing does not guarantee that all counterfeit products will be detected.

9. Cooperation with authorities

TCG Listing may cooperate with law enforcement agencies, courts, regulators, payment providers and rights holders where required by law or where reasonably necessary to protect users or the Platform.

10. Account restrictions

Where fraud, abuse or unlawful activity is suspected, TCG Listing may restrict account functionality, remove listings, delay payouts, suspend accounts or permanently terminate accounts.

11. Record keeping

Information relating to investigations may be retained for:

  • fraud prevention;
  • legal compliance;
  • regulatory purposes;
  • dispute resolution.

12. No guarantee

While TCG Listing takes reasonable measures to reduce fraud and financial crime risks, no online platform can guarantee complete prevention of fraudulent activity. Users remain responsible for exercising appropriate caution when buying and selling through the Platform.

Last updated: June 2026. If you have any questions about this policy, contact us at support@tcglisting.co.uk.